The full salary range for this position is as follows: Analyst I - $41.86 - $53.44 / Analyst II - $46.16 - $58.92. Expected hiring range is as follows: Analyst I - $41.86 - $46.16 / Analyst II - $46.16 - $50.89
The Analyst is a journey-level professional classification that performs professional analytical duties involving the development, administration, and implementation of department related programs. The Analyst provides guidance on departmental policies, procedures, goals and objectives.
DISTINGUISHING CHARACTERISTICS:
Analyst I
This entry level class of the series is distinguished from level II by routine and repetitive duties performed according to established procedures. Incumbents are closely supervised in their initial assignments. As they gain experience, incumbents will work more independently in routine work.
Analyst II
Working under general supervision, the position is the journey level in the series. Employees at this level require specific experience and less supervision and review to complete assignments. Positions are flexibly staffed and are normally filled by advancement from the lower level, or if filled from the outside, require prior related experience.
EXAMPLES OF ESSENTIAL DUTIES
Essential and other important responsibilities and functions may include, but are not limited to, the following:
- Conduct projects and prepare studies and reports.
- Assist in the supervision, training and evaluation of technical and clerical personnel.
- Compile communication materials and prepare reports, manuals, and publications.
- Assist in the preparation of a budget; make budget recommendations relative to assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff into a comprehensive budget document; research past expenditures and forecast increases.
- Prepare contract agreements; monitor agreements to ensure that all stipulations and regulations regarding the use of funds and services are met; maintain appropriate records and documentation to satisfy any audit requirements.
- Represent the City as assigned on various boards, commissions and committees.
- Work with administration and propose enhancements to improve services, policies, and procedures.
- Apply strong written and oral presentation skills when working directly with other Analysts or end users of varying technical ability and/or knowledge.
- Assist in identifying, developing and implementing new automated applications as needed to facilitate effectiveness and efficiency.
- Provide responsible professional and technical assistance in the development, administration, and implementation of City programs and projects.
- Assist in formulating program policy, goals and procedures; and collect and compile relevant data supporting recommendations.
- Assist in the development of new program elements and program modifications in order to meet stated goals and objectives.
- Monitor and coordinate the daily operation of the assigned program area; and perform administrative detail work and maintain appropriate records and statistics.
- Provide highly responsible administrative staff assistance, including conducting specific and comprehensive analyses of a wide range of municipal policies involving organization, procedures, finance, and services.
- Conduct surveys and perform research and statistical analyses, as requested; and prepare related reports.
- Compile materials and assist in the preparation of reports, manuals, and publications.
- Assist in basic office management functions.
- Assist in the preparation of a budget; make budget recommendations relative to the assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff into a comprehensive budget document; and research past expenditures and forecast next year’s increases.
- Prepare grant proposals; monitor active grants to ensure that all stipulations and regulations regarding the use of funds are met; and maintain appropriate records and documentation to satisfy any audit requirements.
- Represent the City, as assigned, on various boards, commissions, and committees.
- Respond to complaints and requests for information from the public and City staff.
- Perform related duties as assigned.
Example Of Essential Functions When Assigned To:
Communications
- Perform various administrative and support service duties for the Communications Division.
- Manage and maintain an organized inventory of City-branded promotional items for distribution at City and city-sponsored events. Implement and oversee a tracking system to monitor stock levels, ensure timely replenishment, and optimize item allocation based on event needs.
- Oversee and maintain an efficient checkout system for city-branded items, such as EZ-Ups and tablecloths, ensuring proper tracking, availability, and timely returns for city and city-sponsored events.
- Draft press releases, speeches, and key messages for governmental officials. Coordinate media relations, manage website content, and collaborate with other departments to ensure consistent and accurate public communication.
- Develop and distribute informational materials about government programs and services while ensuring timely, accurate updates during emergencies.<
- Review written materials for clarity, accuracy, grammar, and adherence to AP and government style guidelines before publication.
- Monitor public sentiment, analyze communication campaign effectiveness, and prepare reports with recommendations for improvement.
- Oversee communication projects, coordinate timelines, and track progress using Asana; optimize the use of Wufoo for data collection and workflow automation.
- Oversee and ensure proper use of Public, Educational, and Government (PEG) funds for eligible media, broadcasting, and communication initiatives, ensuring compliance with funding regulations.
- Maintain records and statistics related to cable program scheduling and public information activities.
- Maintain up-to-date records filing according to City Administrative Policy.
- Coordinate all aspects of special events originating in the Administrative Department. This includes recognition dinners, ground-breaking ceremonies, dedication ceremonies, and other events.
- Serve as a steward of the City’s values and mission while staying informed on key projects from all City departments to ensure accurate and proactive communication.
EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE
Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience:
Analyst I
Two to five years of experience in a related field. Communications experience is preferred.
Analyst II
Two to six years of experience in a related field. Communications experience is preferred.
Training:
Analyst I
A Bachelor's degree from an accredited college or university with major course work in a closely related field. Communications background is preferred.
Analyst II
A Bachelor's degree from an accredited college or university with major course work in a closely related field. Communications background is preferred.
Licenses/Certifications/Other Requirements:
Possession of, or ability to obtain, an appropriate, valid California driver's license and the ability to be insured with the City's insurance carrier is required.
MINIMUM QUALIFICATIONS
Knowledge of:
- Principles of supervision, motivation and training.
- Principles and practices of organization and public administration.
- Applicable federal, state, and local laws, codes, and regulations.
- Statistics and quantitative analytic techniques.
- Principles of community relations.
- Budgetary systems and procedures.
- Statistics and quantitative analytic techniques.
- Time management principles and techniques.
Analyst II - In addition to the requirements for the Analyst I
- Technical writing and documentation methods and techniques.
- Principles and practices of quality assurance.
- Operating policies and procedures of the department or office to which assigned.
- Principles, practices, and techniques of the assigned programmatic area of responsibility.
- Principles and practices of project management and report writing.
- Customer service principles and techniques.
Ability to:
- Perform a wide variety of administrative duties with little or minimal supervision.
- Research, analyze and formulate policies and programs both for new programs and expanding existing programs.
- Develop, write, and monitor contracts.
- Prepare and administer program budgets.
- Evaluate and develop improvements in operations, procedures, policies, or methods.
- Interpret, apply, explain, and enforce City policies, procedures, rules, and regulations.
- Effectively administer assigned programmatic responsibilities.
- Work both independently and as a cohesive team member.
- Interpret, explain, and apply applicable federal, state, and local laws, codes, and regulations.
Analyst II - In addition to the requirements for the Analyst I
- Analyze situations accurately and develop effective courses of action.
- Analyze work papers, reports and special projects; research, analyze and interpret legal, technical and financial information; observe and problem solve operational and technical issues, policies and procedures.
- Build and maintain complex spreadsheets.
- Perform multi-tasking and complete work in an effective and timely manner, while working in a setting that involves shifting priorities and frequent interruptions.
WORKING CONDITIONS:
Physical Demands:
Mobility: frequent use of keyboard; frequent walking, stooping, kneeling, crouching, reaching, pushing, and sitting; occasional climbing, bending, standing, and squatting.
Lifting: frequently up to 10 pounds; occasionally up to 50 pounds.
Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision.
Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching.
Hearing/Talking: frequent hearing and talking, in person and on the phone.
Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone.
Environmental: frequent exposure to noise.
WORKING CONDITIONS:
Work is performed in a typical temperature-controlled office environment subject to typical office noise and environment.
Positions may require occasional overtime; weekend work and travel is rare.
Employer
City of Palmdale
Address
38250 Sierra Hwy
2nd Floor
Palmdale, California, 93550
Phone
(661) 267-5400
Website
https://www.cityofpalmdaleca.gov/290/Job-Opportunities