Customer Service Representative

Purwin Insurance
23542 Lyons Ave #209
Newhall, CA 91321
United States

Job Start Date
Experience Required
$18 to $22 per hour including benefits.
Employment Type
Work Schedule
No Travel

Job Description
We are looking for an Insurance CSR to connect with our insurance customers. You will be responsible for answering customer queries, dealing with complaints, billing issues and late payments. To ensure success as an Insurance CSR you should have have friendly and professional demeanor, excellent communication skills and the ability to stay calm under pressure. Ultimately, a top-class Insurance CSR is friendly and efficient when handling complaints or providing policy information. 
Job Requirements
1. Outstanding attention to detail.
2. Ability to write a letter or email with excellent grammar and punctuation.
3. Ability to pick up nuances from customers and know when to transfer a call to a superior.
4. Insurance license will be required within 90 days of employment.
5. Basic computer skills and knowledge of database software including Excel.
6. Excellent communicaiton and interpersonal skills.
7. Take pride of ownership in your work to ensure accuracy.
8. Must have excellent follow up skills.
Purwin Insurance
Tina Purwin
23542 Lyons Ave #209
Newhall CA 91321
United States