Customer Service Sales Assistant

ALT Enterprises is a leading company in the industry, and we are currently seeking a motivated and passionate individual to join our team as a Customer Service Sales Assistant. In this role, you will play a vital part in delivering exceptional customer service and driving sales growth for our organization.

Responsibilities:

• Provide outstanding customer service to clients, ensuring their needs are met and inquiries are addressed promptly and professionally.
• Assist customers in selecting the right products or services based on their requirements and preferences.
• Actively engage in sales activities, such as making product recommendations, upselling, and cross-selling to maximize revenue generation.
• Collaborate with the sales team to achieve individual and team sales targets.
• Handle customer complaints or issues efficiently and effectively, ensuring customer satisfaction and resolution.
• Maintain accurate and up-to-date knowledge of our products, services, and promotions.
• Keep records of customer interactions and transactions.
• Contribute to a positive and collaborative team environment.

Qualifications:

• Motivated and passionate about sales, with a genuine interest in helping customers.
• Excellent interpersonal and communication skills to build rapport with customers.
• Strong problem-solving abilities to address customer concerns and find suitable solutions.
• Ability to work effectively in a fast-paced environment, multitasking and managing priorities.
• Attention to detail and strong organizational skills.
• Ability to work independently as well as part of a team.

Preferred Qualifications:

• Minimum of 2 years of customer servive experience, preferably in a customer-facing role.
• Auto or truck parts (lighting) experience and knowledge.
• Bachelor's degree in Business Administration, Marketing, or a related field is a plus.

We offer competitive compensation as well as opportunities for growth and development within our organization. If you are a motivated and sales-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.

To apply, please submit your resume letter outlining your relevant experience and qualifications. We appreciate all applicants, but only those selected for an interview will be contacted.

ALT Enterprises is an equal opportunity employer. We value diversity and strive to create an inclusive and supportive work environment for all employees.