Dispensing Optician


Family Vision Care Optometry, Inc
28089 Smyth Drive
Valencia, CA 91355
United States

Job Start Date
3/31/2021
Job End Date
4/30/2021
Application Closing Date
4/30/2021
Manages Others
No
Experience Required
Yes
Degree Required
No
Security Clearance Required
No
Employment Type
Employee
Work Schedule
Full-Time
Travel
No Travel

Job Description
Seeking a highly motivated candidate with excellent oral and written communication skills to effectively assist patients in the dispensary. Applicants must have a minimum of 2-year experience as a dispensing optician. This position is requiring knowledge and experience in design, measure, fit, and adapt lenses and frame for clients according to written optical prescriptions or specifications. Must be able to works closely with Optometrists and staff to support the maintenance and delivery of excellent quality patient care.

Major Position Responsibilities and Functions:

  • Greet patient in a professional and pleasant manner.
  • Responsible for completing and placing all spectacle and contact lens orders, communicating next steps to the patient and contacting the patient when order has arrived.
  • Responsible for tracking and ensuring timely completion of all spectacle and contact lens orders.
  • Filing all lab orders with the various labs, submission of correct and accurate lab orders to include instructions for grinding, mounting lenses in frame, lens add-ons, and verifying exactness of finished lens spectacles.
  • Ordering of contact lens prescriptions, teach and training of contact lens wear and maintenance.
  • Responsible for checking in and inspecting spectacle and contact lens orders, verifying that the orders matches the prescription and appropriate lens measurements (segment heights/PD's) and overall quality of product received.
  • Maintain a proper inventory of frames. This includes pricing frames, helping consolidate inventory, and ensuring a clean and orderly frame selection display.
  • Responsible for maintaining a steady patient flow.
  • Responsible for dispensing spectacle orders, which includes proper fitting, testing of multifocal lenses specifically the reading portion of the lens, providing frame supplies, adjustments and ensuring overall satisfaction of patient with their lens selection.
  • Ensuring proper authorizations and billing of the various vision insurance plans.
  • Ensure efficient and effective lab communications.
  • Perform recall tasks, to include following up on all missed appointments and patients who do not pick up their glasses/contact lenses.
  • Performing follow-up calls to patient after frame/contact lenses have been dispensed to confirm satisfaction with selection.
  • Assisting with patient pre-testing (Visual Fields, Corneal Topography, Retinal Imaging, IOP, etc) to ensure a steady patient flow.
  • Responsible for maintaining program logs, as assigned by the clinic manager.
  • Review all forms to ensure that charts are completed after each patient visit.
  • Patient education and scheduling of any follow-up appointment care.
  • Responsible for clinic closure duties, to include securing facility at the end of the shift, as assigned.
  • Responsible for complying with HIPPA standards and observing strict patient confidentiality.
  • Other job duties as assigned.

Position Requirements:

  • 2+ years of experience
  • Ability to work well with patients
  • Bilingual in English and Spanish and bi-cultural
  • High School diploma or equivalent

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Optical Experience: 2 years (Preferred)

Work Location:

  • One location

Pay frequency:

  • Every other week

Work includes:

  • Evenings
  • Weekends

Typical start time:

  • 9AM

Typical end time:

  • 6PM

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

This Job Is:

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • Open to applicants who do not have a college diploma
Job Requirements
Seeking a highly motivated candidate with excellent oral and written communication skills to effectively assist patients in the dispensary. Applicants must have a minimum of 2-year experience as a dispensing optician. This position is requiring knowledge and experience in design, measure, fit, and adapt lenses and frame for clients according to written optical prescriptions or specifications. Must be able to works closely with Optometrists and staff to support the maintenance and delivery of excellent quality patient care.
Employer
Family Vision Care Optometry, Inc
Jenny Garbus
28089 Smyth Drive
Valencia CA 91355
United States