Dog Trainer Program Manager

Animal Behavior College
Santa Clarita, CA 91355
United States

Job Start Date
Experience Required
$15.00 an hour plus Health, Dental and Vision Benefits, Sick, Vacation, and Holiday Paid Days Off. 401(k)
Employment Type
Work Schedule

Job Description

The Dog Obedience Program Manager’s (PM) primary function is counsel, advise, and continuously interact with the student as they are going through the in-home study portion of the program. Their primary daily tasks are to respond to student’s inquiries, grade exams, and ensure students are prepared for the externship as well as on track for completing the program in a timely fashion.

Essential Functions:

· Respond to student inquiries via email and telephone promptly

· Ensure students are on track for completion of the program by interacting and guiding them during the in-home portion of the program. This includes sending reminders to students

· Maintain detailed and accurate student records

· Grade exams

· Provide academic counseling

· Request curriculum stages to be sent to students

· Maintain a supportive and motivating learning environment

Additional Responsibilities:

· Report to management if/when faced with any challenges

· Stay current on daily task list

· Data entry

· Attend department and company meetings necessary to perform job duties

Job Requirements
Knowledge, Skills, and Abilities:
• Type a minimum of 40 WPM
• Computer literate with Microsoft Office experience
• Internet and email savvy
• Excellent active listening skills
• Excellent problem solving skills
• Excellent customer service and people skills
• Friendly, outgoing, and positive demeanor
• Able to work in a fun but sometimes noisy environment
• Ability to control conversational flow
• Well-organized and self-driven
• Strong work ethic
• Ability to multi-task
• Ability to work independently
• A team player who enjoys working with people

Education and Experience:
• High school diploma or equivalent
• At least 3 years of professional dog training experience
• ABC/CPPDT Certified is a plus

Physical Requirements:
• Work a 40-hour workweek
• Sit for long periods in front of the computer
• Performing general office duties

Animal Behavior College
Cris Acuna

CA 91355
United States