If you are an enthusiastic and experienced Field Service Technician who would enjoy rolling your sleeves up to install, maintain and repair our equipment on public transport systems, as well as being a key asset in regard to internal IT support, and training customers to use our software and hardware solutions, then a role with Connexionz is the ideal next step in your career.
Connexionz is an established business thriving in a period of extraordinary growth. Our intelligent transport system (ITS) solutions give transport agencies (like City of Santa Clarita transit) the tools to monitor and enhance their service and performance, making journeys more predictable and enjoyable for passengers and ultimately increasing the number of people using public transport. Find out more about our company here: www.connexionz.us
This role is for a customer-focused technician with superior problem-solving and communication skills and the following qualifications/ experience:
- 5+ years’ field installation and maintenance experience, preferably on vehicles
- Some experience working in IT and computer software
- 2+ years’ experience dealing directly with customers over the phone and in person, preferably including some training
- Minimum High School diploma or equivalent. Preferred post-high school qualification e.g. degree or post-secondary certificate in relevant field
- Experience with transport agencies, bus manufacturers or intelligent transit solutions providers preferred
- OHSA certification preferred
- Full US driver’s license (C Class) with clear driving history
- Experience with Jira Service Desk or other help desk ticketing systems an advantage
- An extremely effective communicator, both in writing and verbally
- Skilled with electronic and mechanical installation and repair, especially in vehicles (ideally buses or ferries)
- Self-directed and can operate without intensive management
- Skilled in analytical and critical thinking
- A team player who contributes and works well with others
- A resilient, hard worker who thrives on fixing critical issues
- Available to work a flexible schedule, including some weekends and on-call work
Connexionz is a small but growing New Zealand company with offices and clients in Christchurch and the USA. Apply now through Indeed.com and grow along with us.
We can only accept applications from those who have the legal right to live and work in the United States.