- Address 19065 Golden Valley Rd #101
- Location Canyon Country, California
- Category Administrative/Clerical
- Company Interstate Therapy Solutions
- Type Regular Full-Time
- Remote No
- Req ID 41014
Interstate Therapy Solutions (part of the Confluent Health family) is seeking a reliable individual to join our team as a Front Desk Coordinator in Canyon County!
In this role, you will support both patients and clinical staff by managing front office operations in a fast-paced outpatient physical therapy setting. Responsibilities include assisting patients in person and over the phone, coordinating and organizing appointments, and maintaining accurate documentation to ensure a smooth and efficient clinic experience while supporting high-quality patient care.
- Schedule: M-F 9:30am-6pm
- Pay Rate: $21-$26/Hour BOE
- Required: Prior front office experience in a physical therapy clinic or similar outpatient healthcare setting
- Preferred: Experience working within a hospital-based or hospital-affiliated provider environment
How Interstate Supports You:
- Competitive salary Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
You’ll Achieve Success By:
- Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
- Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
- Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
- one year experience in healthcare physical therapy department is desirable but not required
- knowledge of medical terminology, procedures and diagnosis
- knowledge of computer and relevant software applications
- knowledge of general administrative and clerical procedures
- working knowledge of healthcare in a therapy department preferred
- working knowledge of healthcare insurance preferred