California / hybrid-remote
Homebridge believes that quality care comes from skilled and supported caregivers. As California’s largest employer-trainer of caregivers and the State’s largest IHSS agency provider, Homebridge operates multiple programs that benefit caregivers and their clients across the State.
In San Francisco, Homebridge provides nearly 1/2 million hours of in-home care to more than 1,000 complexly-diagnosed IHSS MediCAL beneficiaries each year, with a staff of more than 300 caregivers. The agency is also the major provider of training courseware to IHSS Career Pathways, a statewide program for government-funded in-home caregivers.
We are passionate about creating impact in the lives of those we serve.
Career Pathways through Homebridge
Homebridge is the largest non-profit trainer of homecare workers in California. We have 300+ diverse staff members who collectively speak more than 25 languages. In 2022, based on our extensive experience providing training to homecare providers, Homebridge was awarded over $25 million to build and execute training courses for the California Department of Social Services’ IHSS Career Pathways Program.
This exciting new initiative is meant to provide training opportunities to in-home support service (IHSS) providers across the state of California. The program aims to:
- Recruit, train and retain a network of high-skill homecare workers
- Improve customer experience and care outcomes
- Support a career ladder that allows workers to build their skills and provides opportunities for career advancement
Given the significant scale of our Career Pathways offerings, we are rapidly hiring new team members to support us in changing the lives of thousands of Californians.
This position is responsible primarily for leading virtual, synchronous training sessions and may be assigned to lead in-person sessions as needed. Success in this position requires the capacity to understand and internalize training content; develop a supportive learning environment; and, utilize interpersonal skills to build a good rapport with session participants.
Training sessions are offered 7 days a week between the hours of 9:00am and 9:00pm. The Instructor's schedule will vary depending on availability and training needs. Some evening and/or weekend work may occasionally be required to extend training access to in-home support service providers.
Our funder does require all employees to reside in the State of California, but applicants are not required to live in the Bay Area.
Essential Job Functions
- Organize session materials and prepare for delivery
- Deliver all content during the scheduled session time
- Create a supportive learning atmosphere for participants to ask questions, share experiences and knowledge, and develop new skills
- Organize and provide content feedback to instructional team
- Integrate session delivery feedback from session participants and instructional managers to improve participants’ experience and outcomes
Knowledge, Skills, and Abilities
- 3+ years of experience teaching entry-level adult learners with demonstrated in-person and/or online training facilitation skills
- BA, equivalent experience, in-service training, or combination
- Well organized and prepared to manage a dynamic course schedule.
- Patience, flexibility, empathy, and ability to nurture others
- Good teaming, time management, and conflict resolution skills
- Hybrid position requires computer proficiency or aptitude for learning and using next technology to facilitate virtual conferencing and/or training platforms (Zoom, GoToMeeting, etc).
- Familiar with training/learning design principles and delivery, curriculum development, and adult learning theory (preferred).
- Experience working with older adults, people with disabilities, and/or community service (preferred).
- Bilingual in Cantonese or Mandarin required.
This position can be primarily remote and sedentary. When in office, the applicant can expect to be working at a desk in a temperature-controlled office, in a modular space or individual office. The noise level in the work environment is usually moderate. Our funder does require all employees to reside in the State of California, but applicants are not required to live in the Bay Area.
The physical demands described here are representative of those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to talk or hear. The employee is frequently required to sit for extended periods of time at a desk or computer workstation. The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Homebridge is an equal opportunity, affirmative action employer committed to maintaining a non-discriminatory, diverse work environment.