International/OEM Account Manager

Essential Functions

• Interface with International Managing Director & Executive Director Sales and Marketing
• Interface with International Distributors
• Correspondence via email for incoming International/OEM Purchase Orders
• Create proformas for all International/OEM orders and samples shipments
• Maintain International Price Sheets and International Log
• Facilitate and maintain Agreements & Termination letters.
• Verify payment of international wires from Customer Service wire report
• Enter orders for UPS, FedEx, and other carriers, for international shipping
• Generating/collecting all necessary documents needed for customs
• Fulfill special project requests as assigned by management
• Identify Potential Distributors (Pre-Qualify, help with surveys, etc...)
• Identify potential line item additions (to increase # of SKU’S with individual Distributors)
• Regulatory Liaison
• Help in creation of “Welcome Kit”
• Corroborates all International Account Managers are up to date on any training or procedures
• Other Duties as assigned by Management

Qualifications

• High School Diploma or G.E.D.
• Bi-Lingual in Spanish a plus.
• Two years International Customer Service experience a plus.
• Knowledge of NetSuite systems is highly desirable.
• Previous International shipping experience desired.
• Excellent communication in both written and verbal skills required.
• Strong attention to detail and organizational skills.
• Ability to lift 30 lbs.
• Able to sit or stand for long periods of time.