Our Physical Therapy office is seeking a friendly and outgoing individual to work in our front office. Applicant must be able to multitask and work well within a team atmosphere. Experience with front office duties is helpful, but not necessary. The position available is for Monday-Friday 1pm-7pm and 1 Saturday a month.
Front Office Job Description
- Answer incoming phone calls
- Greet/Check incoming patients
- Collect patient copay/coinsurance/deductible payments
- Input patient payments in daily collection log
- Document cancelled/no show appointments
- Schedule current patient appointments
- Schedule New Patient Evaluations
- Input patient demographics in computer system
- Verify Insurance
- Copy Office Forms (when needed)
- Make New Patient Charts (when needed)
- Scan/Upload patient documents into EHR
- Date charts
- File current patient charts
- New Patient Evaluation reminder calls
- Patient follow up calls
- Print schedule for next business day
- Opening/Closing Duties
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism